1.
Data Controller
The controller of your personal data is The Live Office Ltd, registered at 71–75 Shelton Street, London WC2H 9JQ, United Kingdom, and The Live Office Sp. z o.o., Rondo ONZ 1, 00-124 Warsaw (Polish operating entity).
Data protection contact: [email protected]
2.
What data we collect
We collect only data that you provide to us directly:
— Full name, email address, company name — when you fill in a contact form or apply for a pilot.
— Property portfolio data — when you share it as part of a Decision Scenarios Simulation.
— Technical data — IP address, browser type, visit duration — collected automatically for analytics purposes.
We do not collect sensitive data. We do not purchase data from third parties.
3.
Purpose of data processing
We process your data for the following purposes:
— Responding to your enquiry (Art. 6(1)(b) GDPR — performance of a contract or pre-contractual steps).
— Preparing a Decision Scenarios Simulation on your data (Art. 6(1)(b) GDPR).
— Website analytics (Art. 6(1)(f) GDPR — legitimate interest of the controller).
— Marketing communications — only with your consent (Art. 6(1)(a) GDPR).
4.
Who we share data with
Your data may be shared only with:
— Formspree Inc. (contact form processing) — processing based on standard contractual clauses.
— Analytics service providers — in anonymised form.
— Government authorities — only when required by law.
We do not sell your data. We do not share it for advertising purposes with third parties.
5.
Data retention
— Contact form data: up to 24 months from the last contact or until consent is withdrawn.
— Decision Scenarios Simulation data: for the duration of the engagement + 12 months after completion.
— Analytics data: up to 26 months (anonymised).
6.
Your rights
Under GDPR and UK GDPR, you have the following rights:
— Right of access to your data.
— Right to rectification.
— Right to erasure (“right to be forgotten”).
— Right to restriction of processing.
— Right to data portability.
— Right to object to processing.
— Right to withdraw consent at any time.
To exercise these rights, write to: [email protected]. We will respond within 30 days.
7.
Cookies
The website theliveoffice.com uses only essential technical cookies and Plausible Analytics (a cookie-free, GDPR-compliant tool). We do not use advertising or tracking cookies.
You can manage cookies in your browser settings.
8.
Data security
We implement appropriate technical and organisational measures to protect your data, including transmission encryption (TLS), access controls, and regular security reviews.
9.
Changes to this policy
We reserve the right to update this policy. We will inform you of material changes on our website. The date of the last update is stated at the top of this document.
10.
Contact
For data protection enquiries:
The Live Office Ltd
71–75 Shelton Street, London WC2H 9JQ
[email protected]
You also have the right to lodge a complaint with a supervisory authority:
— Poland: President of the Personal Data Protection Office (UODO)
— United Kingdom: Information Commissioner’s Office (ICO)